Insights

Field notes from the build

The decision moments, flow teardowns, and artifacts behind the case studies, written by the human and fact-checked against what actually shipped. New posts most weeks.

Decision moment July 6, 2026 · 4 min read

Why ShiftFlow's break planner refuses to use AI

We built an AI scheduling tool, then deliberately kept its entire compliance layer away from the model. The rule I use to decide what AI should never touch.